The Service and Support journey to Knowledge is one that is arduous and lonely, where doubt and uncertainty eventually give way to clarity and enlightenment. Join industry visionary, Brandon Caudle, for a look into Mindfulness in Knowledge, Knowing the answer is 'there' and Being 'one' with the organization.
Brandon Caudle is a seasoned service and support industry practitioner and consultant, with more than twenty years of experience working in and with Fortune 500 companies. As an industry visionary, he has driven ITIL and knowledge initiatives across multiple companies and countries. Today, Brandon
uses his ITSM and KCS expertise, skillset, and experience to assess, implement, and evolve solutions in the technical service and support industry.